Technical Writer

India | Technology | Full-time | Fully remote

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Job Title: Technical Writer

Experience: 3+ Years

Who We Are as a Company:

GoKwik was founded in 2020 with one simple mission, to democratize the shopping experience and increase the GMV realization for e-commerce businesses. The company is backed by Sequoia Capital India, Matrix Partners India, RTP Global, and marquee angels.

GoKwik is an e-commerce enablement company focussed predominantly on solving crucial e-commerce issues like boosting conversion rates across the e-commerce funnel and reducing RTO for our partners. It leverages AI/ML technologies to solve hard-hitting problems like RTO to increase CoD conversion rates. GoKwik's 1-click Kwik checkout improves checkout conversion rates ensuring higher GMV realization and reduced marketing CAC.

What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit making start-up, which is growing at a rapid pace

Summary:

We are looking for someone who creates documents to describe how to set up and use software products, who  make user guides, setup instructions, instruction manuals, online training material, release notes, new feature documents, how-to guides, and quick reference articles

 

Also, we believe in extreme ownership! And to be honest, everyone loves working with kind and smart people. We are building a kick-ass team with humble and empathetic talent.

You’ll spend time on the following:

 

  Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

  Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

  Write easy-to-understand user interface text, online help and developer guides

  Create tutorials to help end-users use a variety of applications

  Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

  Create and maintain the information architecture

We’re Excited About You If You Have:

 

  Proven working experience in technical writing of software documentation

  Ability to deliver high quality documentation paying attention to detail

  Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

  Excellent written skills in English

  Strong working knowledge of Microsoft Office

  Basic familiarity with the SDLC and software development

  University degree in Computer Science, Engineering or equivalent preferred

Some Important Traits – We look out for a Person in this role

  • Superior analytical and problem solving skills
  • Outstanding written and verbal communication skills
  • Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

Our Core Value Cultures:

  • Merchant 1st
  • Innovation
  • Talent

We’re A Remote 1<sup>st </sup>Company

 

Our Organization was established right in middle of the pandemic, hence we don’t have location barriers across our team, In Fact more than 90% of our Employees “Work from Anywhere” - Which helps in being more flexible in our personal lives and spend less time commuting – At the same time, being together in person is an important part of our culture and shared success. We’ll collaborate in person at a regular cadence and with purpose

The pace of our growth is incredible – if you want to tackle hard and interesting problems at scale, and create an impact within an entrepreneurial environment, Come join us!